VPN Connected but still being told outside the UK

All you have done is missed a step of the install process, if you refer back to the install guide for the MAC you will see at step 8 you need to put a tick in the box 'send all traffic over VPN connection'. Go to https://www.viewtvabroad.com/support/mac-setup.html to view this.


If you continue to have problems please come onto Live help we are available from 09.30 - 17.30 weekdays (Central European Time)


  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

Trying to connect and getting 'Authentication Failed'

The message 'Authentication Failed' is caused by one of the following being inputted incorrectly;...