view tv abroad faq's

Frequently Asked Questions

How does this service work & how do I watch UK & US TV?
By subscribing to our service we provide you with a VPN (Virtual Private Network) to our UK & USA servers. This gives you an access port to a UK or US internet experience, therefore allowing you to view UK TV websites like BBC iplayer & US TV websites like hulu.
Can I have multiple users?
You can have multiple installations/set ups on various devices you own, such as multiple PC's at home, laptops & iPhones, however you can only have one connection to our service at any one time per subscription. If you require multiple connections then please contact us to purchase extra accounts.
Does my connection speed affect my viewing?

Whatever your connection speed you can always catch up with your favourite TV programmes by downloading them from the TV websites.

If you have a very slow connection speed (your Internet Service Provider (ISP) sets the limits on the bandwidth) then your live TV viewing may occasionally be affected.

We recommend a minimum of 1 Mbps download speed to watch streamed TV.
To see your current download speed use our Speed Test

Are my payments safe?
Yes, all payments are processed through PayPal secure gateway.
Do I need to install any software?
You can use our service manually as a network set up for all operating systems by following our simple instructions.

We also provide a simple installer for Windows operating systems.
How do I watch ViewTVabroad on my television?
You will require a connection solution (wireless or cable) which will depend on your computers output spec.
Please check with your local computer store and show them your computer & TV specs so they can advise on the best solution.
Once you're connected the quality of the picture is the same as your TV at home.
How long does it take to set up?
Once we've received your PayPal payment we will process your order & email you your username & password needed for the set up process. At busy periods there may be a short delay in processing your order.

The set up process itself only takes a few minutes, so you will quickly be watching UK TV. Our support pages detail this process.
Is ViewTVabroad better than Satellite or Cable?
Our service is cheaper than most Satellite & Cable services, plus you get to watch your favourite UK or US TV on demand or live. Our service also allows you to compliment your household viewing demands, ensuring everyone is satisfied.
Am I locked into a long term contract?
No, there is no long term contract, just pay per month. You can start and stop the service as often as you wish. Ideally flexible for holiday and business travel.
What is the minimum subscription?
The minimum period is 1 month, after this you can cancel at any time.
If you cancel before a month period is up you will not receive any refunds.

All payments are taken on a month by month basis so the only commitment from you is the month ahead, allowing you flexibility in the use of this service.
Are there any usage restrictions?
There is a limit of 2GB per day in data transfer which is more than enough for watching TV.

For full details on usage please refer to our terms.
What TV options does ViewTVabroad give me?
You can watch Live British & US TV and TV on demand services.

See all the channels here

I am a technophobe can you help?
If you simply want to watch TV and let someone else deal with the set up process we offer an installation service through a remote desktop sharing system - for only £9.99. See our support page for more details or contact us.

For set up instructions and questions please visit our Set up pages, view our Knowledgebase Articles or Contact us for further information.