The 691 error is almost always caused by the user-name or password being input incorrectly. Please ensure these details are correct. If you are copying and pasting the details please try manually.
Please ensure you use you user details from your original email titled 'Welcome to View TV Abroad' these details are in the following format xxxx_vpn@viewtvabroad.com
You will also receive a 691 Error if your account has expired. Contact us if you believe this is the case.
If you continue to have problems please come onto live Help
We are available from 9.30 - 17.30 weekdays (Central European time)
